Our mousepads are optimised for all gaming grade laser, IR/LED optical sensors such as:
If your mouse is using another type of sensor this may be the issue. In this case, please contact your mouse manufacturer for more information about the sensor and what kind of surface that is optimal for your mouse.
Note that the optical sensor in 7000-series are sensitive for reflektions.
If you want to find out more about recommended mousepads check out the SQAT score for our range here: