What does the warranty cover?


We think we design the very best gaming gear that money can buy, and we use only top grade components to build them.

In the highly unlikely case you should receive a fault product, we follow local 
warranty law. Which means that we will, in EU, replace any faulty product free of charge during the 2 year guarantee period (1 year rest of the world)

What is covered:

  • Starts from the original purchase date and is not renewed if the product is replaced or sold.
  • Do not attempt to repair the product yourself. contact your retailer or Mionix support for a replacement product.
  • Defects caused by manufacturing.

What is not covered:

  • Defects caused by any kind of usage that is not attributed to the manufacturing process.
  • Use or positioning of the product that may facilitate wear and tear/damage causing malfunction or inability to use the product to its full capability.
  • Accidentally rage throwing the mouse into the wall after losing a game

Warranty Lengths

Product(s) Country/Region Warranty Period
Mice EU 2 Years
Keyboards EU 2 Years
Mice Rest of the World

1 Year

Keyboards Rest of the World

1 Year


If you are unsure or have any specific questions about the warranty of your product, please contact support

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