My Mouse is not working correctly after firmware/software installation


To reset the firmware on your mouse follow these steps: 

  1. Hold down the right mouse button, left mouse button and the scroll wheel button at the same time.
  2. While you are holding the buttons, plug the mouse in to your USB port.
  3. The Logo LED and the Scroll wheel LED of the mouse should now be flashing (for 8200 the side button will flash)
  4. Run the firmware update software for you mouse

you can find the latest firmware for you mouse at the downloads DOWNLOADS SECTION

If you are using the software MIONIX HUB on step 4 do this instead: 

go to the info tab, click update button and chose the firmware file from the downloads section when prompted. 

If this does not help, contact the support. 

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