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My mouse turns on and off

This could be caused by the computer turning of your USB devices to save power.

To change the power settings on your windows machine follow these steps:

  1. Go to your Control Panel > System > Hardware tab > and click on the "Device Manager" button
  2. In the Device Manager window, find the item or items labeled "Universal Serial Bus controllers." Open it, and double-click the first item called "USB Root Hub"
  3. In the USB Root Hub Properties dialog, click on the "Power Management" tab
  4. "Allow the computer to turn off this device to save power" is checked by default. Uncheck this box, and click "OK"

If this does not help, contact the support

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